• How do I place an order?
    To place an order, simply choose from the products shown in the drop down menus. Choose your color, size and style from the product page. Include any engraving details in the box provided -- this is extremely important if you are customizing a product! Font options are shown in the item listing photos, so be sure to include the font you want used as well. Example: Name: Jenny; Font: Noelle
  • What is your processing time?
    Items are typically processed and ready for shipping within 3-10 business days. This does not include shipping.
  • Who is responsible for customs and import taxes?
    Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
  • How much is shipping?
    All items include free domestic shipping. International shipping is calculated at checkout.
  • How do I return an item?
    Returns and exchanges are accepted on some items. Please contact us within 5 days of delivery and ship your purchase back within 14 days of delivery. Items that have been customized, personalized or were on sale cannot be returned or refunded unless they arrive damaged or defective. A 15% restocking fee will apply to all returns and exchanges. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • How do I cancel an order?
    We work very hard to ensure that products are customized and shipped in a timely fashion therefore I do not accept any cancelations. Please contact me if you have any problems with your order though.
  • What payment methods do you accept?
    We accept all major credit cards and PayPal. Your payment information is secure and is not stored in our system.
Unable to find satisfactory answers?
Drop us a line
Or email us at info@creativelycrowned.com
How do I place an order?

To place an order, simply choose from the products shown in the drop down menus.  Choose your color, size and style from the product page.  Include any engraving details in the box provided -- this is extremely important if you are customizing a product!  Font options are shown in the item listing photos, so be sure to include the font you want used as well.  

Example:  Name: Jenny; Font: Noelle

 

Processing Time
Items are typically processed and ready for shipping within 3-10 business days.

Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Secure Ordering & Payment Options
We accept all major credit cards and PayPal.  Your payment information is secure and is not stored in our system.

Returns & Refunds
Returns and exchanges are accepted on some items.  Please contact us within 5 days of delivery and ship your purchase back within 14 days of delivery. Items that have been customized, personalized or were on sale cannot be returned or refunded unless they arrive damaged or defective.  A 15% restocking fee will apply to all returns and exchanges. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancelations
We work very hard to ensure that products are customized and shipped in a timely fashion therefore we do not accept any cancelations.  Please contact us if you have any problems with your order though.